Payment and delivery






Delivery and transportation costs



SMART MARKET SLU only ships Peninsula, Balearic Islands, Canary Islands, France and Portugal.

Peninsula: up to 300 euros of purchase have a shipping charge of 15 euros. From 300 euros purchase postage are free.

Balearic Islands: up to 600 euros of purchase have a shipping charge of 30 euros. From 600 euros purchase the shipping charges are free.

Canary Islands: 1200 euros to purchase have a shipping charge of 300 euros. From 1200 euros purchase postage are free.

France: up to 1200 euros purchase have a shipping charge of 300 euros. From 1200 euros purchase postage are free.

Portugal: up to 600 euros of purchase have a shipping charge of 50 euros. From 600 euros purchase the shipping charges are free.



Payment Methods



The customer can pay the amount of his order opting for any of the following ways. During the purchase process should state their choice:

· Credit Card VISA or MASTERCARD

All operations involving the transmission of personal data or banking are made using a secure environment, based on the standard security technology SSL (Secure Sockets Layer) server. All information you transmit to us travels encrypted through the network.
Also data on your credit card are introduced directly into the bank's page, at the POS (Point of Sale Terminal Bank) and are not entered or recorded in any server SMART MARKET SLU.
When paying with VISA or MASTERCARD will always request the following information: card number, expiration date and a validation code that matches the last three digits of the number printed in italics on the back of your VISA card or MASTERCARD, offering, thus, more guarantees about the security of the transaction.
This payment method is valid only on the web.
When the amount of a purchase had been charged fraudulently or improperly using the number of a payment, card holder may demand immediate cancellation of the charge. In this case, the corresponding side dressing debit entries in the accounts of the supplier and the holder shall be made as soon as possible.
However, if the purchase had actually been made by the cardholder and the demand for repayment were not a result of the right of withdrawal or resolutions have been exercised and, therefore, had wrongly demanded the cancellation of the corresponding charge, that will SMART MARKET forced against SLU to compensation for damages caused as a result of such cancellation.

· Wire transfer

By selecting the bank transfer you will receive, along with confirmation of your order, an email with the bank details of SMART MARKET SLU.
It is very important that when transferring indicate in the subject the order number and your name, and perform the transfer within 3 days after the date of confirmation of order to validate it. If you wish, you can send us the transfer receipt by fax to 968 891 933, or by e-mail smartmarket@smartmarket.es. But in any case, shall not be considered effective the order until our administration department not have bank confirmation of the transfer.
Reminding that payment must be made in EUROS and that all possible bank exchange fees are on your own.
In the case of bank transfers made from outside Spain, it is very important that when ordering the transfer the client always tells his bank take over commissions in origin, those bank fees and expenses appropriate of your organization.
Otherwise, SMART MARKET SLU could cripple sending your request to not receive the full amount thereof.
Possible exchange and bank fees are borne by the customer.

· Resident payment

If you are our customer and is not your first purchase, you can select this payment method, and SMART MARKET SLU will charge you a bank account number that we have already gone on record to that effect.
If you are not our customer yet or it is your first purchase, and want to use this method of payment, please contact us through our email: smartmarket@smartmarket.es or our customer service phone 968 898 041.

· Paypal

This method allows sending payments online securely and conveniently. PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global payment solution in real time. Paypal offers a service specially designed for those who do not meet them traditional payment mechanisms.
More information on Paypal: http://www.paypal.com.



Delivery



SMART MARKET SLU is committed to deliver the order within a maximum of 48 hours from the day following the order.

The availability of the products offered by SMART MARKET SLU may vary depending on customer demand. Although SMART MARKET SLU periodically updates the stock, the product requested by the customer may be sold out at that time. In case of failure by unavailability, SMART MARKET SLU at the time it becomes aware of this situation will notify the customer via email. The period of this communication shall not exceed in any case within 30 days. SMART MARKET SLU may provide the double option: provide the customer with no increase in price, a product of similar or superior quality, or unless justified and provable reasons SMART MARKET SLU within the same period pay the sums paid by the order canceled. In the event that SMART MARKET SLU does not make this payment within the prescribed period, the buyer may claim to be paid twice the amount due, without prejudice to their right to be indemnified.